Local IT & telecoms for Kent businesses · Maidstone-based ★★★★★ 5.0 from 33 Google reviews
IT support & business telecoms for Kent companies that just want it to work.
Friendly, local and fast. From our Kent office we look after your IT support, VoIP phone system, business mobile SIMs and broadband - one team, one bill, one number to call.
- No contracts - cancel any month
- IT, phones & SIMs on one bill
- Typically on site within 2 hours in Maidstone
Get a quote today
Tell us what your business needs. No hard sell we promise.
Prefer to talk? Call 01622 677677 · Mon–Fri 9am–5pm
Real people, based at Union Park in Maidstone.
Looking after Kent businesses since 2008. Pop in for a coffee - we’d love to meet you.
Accredited partners & networks we work with
IT support, phones and mobiles - all from one local team.
Three core services, each as important as the next. Take one, or let us look after the lot and get one bill, one number to call and no finger-pointing between suppliers.
IT Support & Helpdesk
Unlimited helpdesk, monitoring, anti-virus, backups and Microsoft 365 management from engineers who pick up the phone.
from£19.99per user / month
- Answered in 6.8 seconds on average
- Typically on site within 2 hours in Maidstone
- Priced per user, not per device
VoIP Phone Systems
Hosted 3CX business phones from a certified 3CX Partner. Keep your numbers and take calls on your desk phone, mobile or laptop.
from£14per user / month
- Unlimited UK calls
- Keep your existing numbers
- Ready for the 2027 PSTN switch-off
Business Mobile SIMs
Unlimited business SIMs on O2, Vodafone and EE, with one simple bill and a real person on the end of the phone when you need help.
from£10.99per SIM / month
- Unlimited plans on O2, Vodafone and EE
- Rolling monthly - no contracts
- Keep your numbers with a PAC code
Plus everything else your office needs
Microsoft 365 & Cloud
Licences, email migration, Teams and SharePoint from a Microsoft Partner.
Cyber Security
Cyber Essentials, endpoint protection, email filtering and staff training.
Broadband & Leased Lines
Business full fibre from £25 a month and dedicated leased lines, with 4G/5G backup.
Hybrid & Remote Working
Secure laptops, VPNs and softphones so your team works just as well from home.
One friendly team for your IT and your telecoms.
Most IT companies hand your phones and broadband to someone else. We run them ourselves - so when something breaks, you call one number and we fix it, whatever it is.
- No contracts - we earn your business every month
- Prices on our website, not hidden behind a sales call
- Calls answered in 6.8 seconds on average
- Typically on site within 2 hours in Maidstone, 4 hours across Kent & London
average saving on business telecoms
average saving on business SIM plans
average saving on IT support
from 33 Google reviews
How we compare
Local, upfront and all under one roof.
Moving to AVAIO is painless. We do the heavy lifting.
A friendly chat
15 minutes on the phone to understand your team, your setup and what’s bugging you.
Free IT health check
We review your devices, security, phones and contracts - and give you a plain-English report.
One clear price
A fixed monthly quote with no surprises. We handle the switch from your old providers.
Relax, we’ve got it
Your team gets a helpdesk that answers in 6.8 seconds on average, and you get monthly reporting.
Real reviews from real Kent businesses.
★★★★★
“Since using the services of AVAIO, we have noticed a real improvement of the quality of our IT systems and reactive support. Technician is always on hand if needed.”
GTGlenn ThompsonMD, Advance FM Ltd
★★★★★
“The quality of work and service was unparalleled. I have no hesitation in recommending all of the AVAIO team for being polite, timely and dedicated, for an outrageously good price.”
DLDan LawrenceDURTY Media
★★★★★
“Your service is more than excellent… it is a pleasure doing business with you and we look forward to our continuing business relationship.”
TMTanya MayorJames Magee Accountancy Services
Real results: Advance FM saves £2,680 a month · Alan Firmin cut telecoms costs by 37% · James Magee Accountancy cut costs by 24%
Local IT support across Kent & the South East.
We’re based at Union Park in Maidstone: typically on site within 2 hours in Maidstone and the surrounding area, and within 4 hours across Kent and London. Remote support reaches you in seconds, wherever you are.
AVAIO Ltd
Union Park, Bircholt Road, Maidstone, Kent ME15 9XT
01622 677677 · info@avaio.co.uk
Our IT support is priced per user, not per device, and gets cheaper as your team grows: £40 per user for 1–10 users, £35 for 11–25, £30 for 26–50, £27 for 51–75 and £19.99 for 76–100 (all per month + VAT). Over 100 users? We’ll quote.
Every plan includes unlimited helpdesk support, remote monitoring and maintenance, anti-virus and backup management, Microsoft 365 management, third-party software support, monthly reporting, a quarterly IT review and 20% off on-site and off-site support - with no contract.
Yes - that’s what makes us different. We’re a 3CX Partner and supply business broadband, leased lines and O2, Vodafone and EE SIMs ourselves, so one team supports the lot and you get one bill. Most IT companies pass telecoms to a third party.
No. IT support, VoIP and business SIMs are all rolling monthly. The only exception is leased lines, where the network providers require a 12-month minimum.
Yes. We port your existing numbers to our 3CX phone system, usually with no downtime.
Yes. We’re typically on site within 2 hours in Maidstone and the surrounding area, and within 4 hours anywhere else in Kent and London.
Text PAC to 65075 from each phone to get your code, send it to us, and we’ll move your numbers across - usually the next working day.
Yes. Our office and engineers are at Union Park, Bircholt Road, Maidstone ME15 9XT, and we’ve looked after Kent businesses since 2008 (previously as Computerman UK). You’re welcome to pop in.
BT is switching off the old copper phone network by 31 January 2027. Phone lines, alarms, lift lines and some card machines need moving to digital before then. We’ll check what you have for free and move you to VoIP and full-fibre broadband with no downtime.
Fed up with slow IT support? Let’s have a chat.
Book a free, no-obligation IT & telecoms health check. We’ll show you where you can save money and reduce risk - even if you don’t switch.